Return and Refund Policy
Last updated: September 8, 2026
This Refund Policy applies to purchases made through Atheros Learning and Atheros Builder, operated by Atheros Intelligence Ltd. ("Atheros", "we", "us", or "our").
Atheros Intelligence Ltd. is a company registered in England and Wales under company number 11776379, with its registered office at 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.
For any questions, contact us at support@atheros.ai.
1. Digital Products and Subscription Access
Atheros provides digital products and services, including but not limited to:
- online courses;
- ebooks;
- developer and designer roadmaps;
- interactive quizzes;
- tutorials;
- short-form educational videos;
- completion certificates;
- Slack/community access;
- AI-powered component generation;
- ready-to-use templates;
- project, component, and design-system features;
- monthly AI credits;
- additional AI credits purchased separately.
These products are delivered digitally and may be made available immediately after purchase or account activation.
2. Refund Policy
All purchases are non-refundable, including:
- Atheros AI Pass and Atheros AI Ultra subscriptions, monthly and annual;
- additional AI credit purchases;
- digital resources;
- templates;
- access to Atheros Learning;
- access to Atheros Builder;
- discounted purchases;
- subscription renewals;
- unused subscription time;
- partially used subscriptions;
- unused or used AI credits.
This is because Atheros provides immediate access to digital content and issues AI generation credits that may be used to generate components, templates, and other outputs. Once credits are issued, allocated, or used, they cannot be restored, reversed, or recovered in a way that allows us to refund the purchase fairly.
EU/EEA Right of Withdrawal
If you are a consumer in the EU or EEA, you normally have a 14-day right to withdraw from a purchase of digital content. Because our subscriptions and AI credits are digital content supplied immediately, you are asked at checkout to expressly request immediate performance and to acknowledge that you thereby lose your 14-day right of withdrawal once performance begins.
By completing a purchase and giving that consent, you agree that supply starts immediately and you waive the right of withdrawal to the extent the content has been supplied — for AI credits, once any credits from the purchase have been issued or used. Nothing in this policy limits mandatory statutory rights that cannot be waived.
3. AI Credits
Atheros AI Pass and Atheros AI Ultra include monthly AI credits. Users may also purchase additional AI credits as one-time purchases.
AI credits are non-refundable once issued, whether used or unused, except where required by applicable law. For EU/EEA consumers, the 14-day right of withdrawal applies unless you expressly waived it at checkout as described in the EU/EEA Right of Withdrawal section above; once credits are issued following that consent, the right of withdrawal is lost to the extent permitted by law.
We may limit, expire, or reset credits according to the subscription or credit terms shown at the time of purchase.
4. Subscription Cancellation
You may cancel your subscription at any time through the Stripe customer portal or other billing management tools made available to you.
If you cancel your subscription:
- your subscription will remain active until the end of the current paid billing period;
- you will not be charged for the next billing period;
- you will lose access to paid Atheros AI Pass or Atheros AI Ultra features after the subscription period ends;
- cancellation does not create a right to a refund for the current billing period.
5. Payment Failure
If a payment fails, your subscription may not activate, may be paused, or may be cancelled. You may update your payment method and try again through the billing portal or checkout flow.
6. Statutory Rights
Nothing in this Refund Policy limits any rights that cannot be excluded under applicable consumer protection law.
Where required by law, you may have statutory rights in relation to defective digital content, incorrect charges, or other mandatory consumer protections.
7. Contact
For billing questions, contact: Atheros Intelligence Ltd. Email: support@atheros.ai